Privacy Policy

1. Introduction

ShowBizy.ai (“ShowBizy”, “we”, “our”, or “us”) is operated by BiLabs.ai, registered at 71-75 Shelton Street, Camden, London, WC2H 9JQ, United Kingdom. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

2. Information We Collect

We collect the following types of personal information:

• Account data: Name, email address, password (hashed), city, availability, professional streams and skills.
• Profile data: Avatar image, portfolio URL, bio.
• Application data: Cover letters and resumes you submit when applying to jobs.
• Payment data: Processed by Stripe — we never see or store your card details.
• Usage data: Pages visited, projects browsed, jobs viewed, applications submitted.
• Technical data: IP address, browser type, device info, cookies for session management.

3. How We Use Your Data

• To create and manage your ShowBizy account
• To match you with creative projects and industry jobs based on your skills and location
• To process Pro subscription payments through Stripe
• To send you transactional emails (welcome, application confirmations, project matches)
• To send weekly digests of new projects in your area (you can opt out)
• To improve our AI matching algorithm and service quality
• To prevent fraud and abuse of the platform

4. Third Parties We Use

We use these trusted services to operate ShowBizy:

• Supabase (PostgreSQL database, hosted in EU) — stores your account and application data
• Stripe (payment processing, PCI-DSS Level 1) — handles subscription payments
• Vercel (hosting) — serves the website
• Zoho Mail (transactional email) — sends emails from admin@showbizy.ai
• Adzuna (job aggregation) — provides industry job listings
• DeepSeek (AI processing) — generates project briefs and matches

5. Your Rights (GDPR)

As a user in the UK/EU, you have the right to:

• Access your personal data we hold
• Correct inaccurate data (via your dashboard)
• Delete your account and all associated data
• Export your data in a machine-readable format
• Object to processing for marketing purposes
• Withdraw consent at any time

To exercise any of these rights, email admin@showbizy.ai. We respond within 7 days.

6. Data Retention

We keep your account data for as long as your account is active. If you delete your account, we permanently remove all personal data within 7 days, except where we’re legally required to retain certain records (e.g., payment records for tax compliance — kept for 6 years).

7. Cookies

We use essential cookies for session management (keeping you logged in) and Stripe’s payment cookies for fraud prevention. We do not use tracking cookies, ad networks, or third-party analytics.

8. Security

We use industry-standard security measures: TLS encryption for all data in transit, encrypted database storage, hashed passwords, and Stripe-handled payment processing (we never see card details). We regularly audit our security practices.

9. Children

ShowBizy is not intended for users under 16. We do not knowingly collect data from children. If you believe a child has registered, contact us immediately at admin@showbizy.ai.

10. Changes to This Policy

We may update this policy occasionally. Material changes will be notified to active users via email. Continued use of ShowBizy after changes constitutes acceptance.

11. Contact Us

Questions about this policy or your data?